Accessibility Statement for Stellar Academy
Stellar Academy is committed to ensuring digital accessibility for everyone. We believe all users, regardless of ability, should have full and equal access to our online learning platform. We continually strive to improve the user experience for everyone and apply the relevant accessibility standards.
Our Commitment to WCAG Compliance
We are dedicated to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These guidelines outline best practices for making web content more accessible to people with disabilities. We regularly review our website and course materials to ensure they meet or exceed these standards. Our commitment includes:
- Providing alternative text for all images and non-text content.
- Ensuring sufficient color contrast between text and background.
- Using clear and simple language.
- Structuring content using semantic HTML.
- Providing keyboard navigation support.
- Ensuring compatibility with screen readers and other assistive technologies.
Accessibility Features of Stellar Academy
Our online learning platform incorporates a range of features designed to enhance accessibility:
- Keyboard Navigation: All interactive elements are fully navigable using a keyboard.
- Screen Reader Compatibility: Our website is designed to be compatible with popular screen readers, such as JAWS, NVDA, and VoiceOver.
- Alternative Text: We provide descriptive alternative text for all images to ensure screen reader users can understand the content.
- Adjustable Text Size: Users can easily adjust the text size in their browser settings to improve readability.
- High Contrast Mode: We offer a high contrast mode for users with low vision, which can be toggled in the website settings.
- Clear and Consistent Navigation: Our website navigation is clear, consistent, and easy to use.
- Closed Captions and Transcripts: All video content includes closed captions and transcripts for users who are deaf or hard of hearing.
- Audio Descriptions: Where appropriate, we provide audio descriptions for visual content in videos.
Specific Accessibility Measures Taken
To ensure our commitment is upheld, Stellar Academy takes the following specific measures:
- Regularly audits our website and course materials using automated accessibility testing tools.
- Conducts manual accessibility testing with users with disabilities.
- Provides accessibility training to our content creators and developers.
- Includes accessibility considerations in our design and development processes.
- Actively seeks feedback from our users to identify areas for improvement.
- Maintains a dedicated accessibility team responsible for overseeing our accessibility efforts.
Supported Assistive Technologies
Stellar Academy strives to provide the best possible experience for users of assistive technologies. Our website is designed to be compatible with the following:
- JAWS (Job Access With Speech)
- NVDA (NonVisual Desktop Access)
- VoiceOver (Apple)
- ZoomText
- Operating system built-in accessibility features (Windows Narrator, macOS VoiceOver)
We continuously test our website with these and other assistive technologies to ensure compatibility and identify any potential issues.
Feedback and Contact Information
We welcome your feedback on the accessibility of Stellar Academy. Please let us know if you encounter any accessibility barriers on our website.
You can contact us at:
- Email: [email protected]
- Phone: (650) 555-0125
- Address: Stellar Academy Accessibility Team, 123 Innovation Drive, Silicon Valley, CA 94043
We try to respond to feedback within 5 business days.
Technical Specifications
Accessibility of Stellar Academy relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
- ARIA
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and Alternatives
Despite our best efforts to ensure accessibility of Stellar Academy, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
| Issue | Potential Alternative | Status |
|---|---|---|
| Some older PDF documents may not be fully accessible. | Contact us to request an accessible version of the document. | Ongoing remediation efforts. |
| Some embedded third-party content may not be fully compliant. | We are working with third-party vendors to improve accessibility. | Monitoring and advocating for improvements. |
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with our Accessibility Compliance Officer, Amelia Hernandez, at [email protected]. We will investigate all formal complaints and take appropriate action to address the issue.
Enforcement Procedure
Stellar Academy is committed to resolving any accessibility issues promptly and effectively. We follow a formal enforcement procedure, which includes:
- Acknowledgement of the complaint within 3 business days.
- Investigation of the issue by our accessibility team.
- Development of a remediation plan.
- Implementation of the remediation plan within a reasonable timeframe.
- Communication of the resolution to the complainant.